Pfizer Customs Compliance Specialist in Zaventem, Belgium


The Customs Compliance Specialist will support the Customs Affairs team in respect of customs declarations and trade compliance reporting towards the Customs Authorities.

She/he is responsible for the execution and follow up of all customs declarations (in- and outbound) in line with the customs legislation using the supporting system SAP GTS. The Customs Compliance Specialist is also managing all administrations related to VAT-listings (supporting Finance Dpt), Customs Bonded Warehouse, preferential origin statements, document archiving and KPI reporting.

She/he has a good view on the supply chain goods flows applicable within the Pfizer group companies and their impact on the customs formalities to be executed.

She/he is reporting directly towards the Customs Manager but is also the liaison towards other internal departments such as Customer Service, Transportation, Quality, ...

The Customs Compliance Specialist:

  • Has knowledge about the EU & BE Customs legislation and it's impact on the operations.

  • Has preferrable SAP GTS experience.

  • Is a teamplayer thus supporting the whole team and all internal stakeholders.

  • Communicator not only towards direct management but also all other involved internal departments.

  • Target driven with focus on continuous improvements.


1 Customs declarations

  • Execute customs (import & export) operational processes and procedures in SAP GTS, namely performing the e-filing towards Customs Authorities.

  • Co-ordinate customs formalities with freight forwarders/customs brokers, provide timely and correct import instructions (IDIS) & export instructions (EDIS).

  • Inform Supply planning and/or Customer Service on any issue and it's remediation.

  • Guarantee legal compliancy for all types of customs declarations.

  • Provide timely and appropriate feedback to customs authorities in case of documentary or physical verification.

  • Checking correctness of customs declarations submitted by external partners and report any error to Customs Manager and external partner.

  • Responsible for the correct execution on supplementary customs documentation and assist in queries by customs authorities.

  • Responsible for issuing A.TR certificates and Declarations of Origin (DoO's) and forward the documentation to Customer Service.

  • Resolve files of dispute with the authorities.

  • Provide feedback/information to stakeholders with regard to customs declarations.

  • Ensure accurate maintenance of SOP/WI's related to any type of customs declarations.

2 Super User Role and Contininuous Improvement

  • Provide first level support for SAP GTS related issues.

  • Provide support to roll out cross-company project implementations.

  • Initiate the creation or maintenance of SOP & WI's relevant for any customs formalities caused by system set-up changes.

  • Seeking permanent improvements (kaizen) of customs related processes.

3 Master Data

  • Have knowledge of all relevant master data records relevant in respect of customs declarations.

  • Inform any incorrectness or lacking master data and take appropriate actions.

  • Take correct decisions on the bonded warehouse relevancy of materials.

  • Support the customs team by conducting trainings including to newcomers.

4 Trade Compliance Reporting

  • Follow-up of stock records on a daily base by processing different worklist in SAP GTS.

  • Ensure periodic stock controls of bonded relevant materials.

  • Responsible for the yearly closing of the bonded warehouse stock records.

  • Provide timely VAT-listings and any underlying documentation if required to GFS.

  • Submit, distribute and archive DoO & A.TR documents.

  • Guarantee the archiving of all type of customs declarations.

5 Audit and Compliance

  • Take initiatives for the required KPI reporting towards management.

  • She/he takes initiatives for required corrective actions.

  • Communicate timely and provide correct input to all audit requests as appropriate.

  • Properly document processes in SOP's and WI's.

  • Perform an impact analysis of legislation change on the Pfizer operational processes


  • Level of Education

Bachelor degree, university degree or equivalent through experience

  • Experience

Minimum 3 year experience and background in customs legislation

  • Languages

Fluent in Dutch (mandatory), very good knowledge English and French. (verbal and written). Other languages are a benefit...

  • Computer skills

Profound knowledge of PLDA and NCTS.

Broad PC skills in MS Office

Profound SAP (ECC & GTS) knowledge


  • High level of self motivation and flexibility

  • Stress resistant and abilty to perform under pressure in order to meet set targets and deadlines

  • Seeks and strives for permament improvement

  • Ensure high level of accuracy and quality work

  • Strong communication skills

  • Strong problem solving skills

  • Team player

  • Performance and quality driven

  • Flexibilty

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.