Caterpillar, Inc. Parts Order Fulfillment Analyst in Vlaams Brabant, Belgium

Parts Order Fulfillment Analyst


The Order Fulfillment Analyst (OFA) coordinates and collaborates with the supply base in order to obtain a smooth parts flow from supplier to our Distribution Centre in Grimbergen. He/she is responsible for a full set of suppliers and monitors their performance, initiate corrective actions when needed and will be the key person in resolving customer back orders assigned to his/her supplier base. While performing these tasks, you are in contact with several process partners within the supply chain: suppliers, transportation, global purchasing, quality control, inventory management,…

Key Job functions include but not limited to:

- Ensuring professional contact with suppliers by phone and email on a daily base

- Electronic communication with our Caterpillar Dealerships

- Timely respond to back order situations

- Responsible for a dedicated set of suppliers

- Managing a specific workload and synchronizing our inbound systems

- Monitor and analyse the performance of the assigned supply base

- Support activities that will improve supply chain performance levels

- Collaboration with all process partners

- Participate in projects when required


- Master degree or relevant experience in similar environment

- As a minimum requirement: good knowledge of English, Dutch and/or French

- Good interpersonal and problem solving skills

- Analytical

- Customer focused

- Knowledge of Word, Excel

- Willing to learn several applications

Job Administration / Support

Primary Location Belgium-Vlaams Brabant-Grimbergen

Unposting Date: Mar 22, 2018, 11:59:00 PM

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

Req ID: 1800003K