Hologic Logistics Sales Order Co-ordinator - Brussels in Belgium
Logistics Sales Order Co-ordinator - Brussels
Post Date Mar 13, 2018
JOB SUMMARY - ROLE ESSENTIAL DUTIES AND RESPONSIBILITIES
Providing administrative support within the EMEA Customer services and Logistics department. Most of the logistics tasks are performed through 3PL’s. The Logistics Sales Order Coordinator mostly implements instructions, follow-up, customer service/order handling… The candidate should be an organized self-starter with can-do attitude.
Primary Duties (others may be assigned)
Processing of customer orders (receiving, confirming, scheduling, invoicing,…) using Oracle;
Resolving customer (internal and external) issues in an efficient and timely manner;
Daily interaction with distributors across EMEA;
Support of Customer Service teams in direct markets within EMEA
Organize international shipments and collections, including preparation of required shipping documents;
Close follow up with 3 PL’s and freight forwarders on inbound and outbound activities;
Backlog management in- and outbound;
Generating and analyzing reports of daily operations to proactively prevent errors;
Follow up of Logistics Products mailbox;
Follow up on and correction of open RMA lines;
Coordinate checkup/repair of equipment in European Repair Center;
Regular interaction with other departments (Service, Finance, Sales, Marketing, …).
Strong and flexible work ethic, excellent organizational and communication skills with close attention to detail, reliable, responsible and punctual;
Ability to work in a fast paced, high pressure environment so stress resistance is a must;
Ability to cooperate with others on multiple work assignments to achieve team goals;
Excellent proven customer service skills (dealing with internal and external customers);
Excellent ability to prioritize and organize.
EDUCATION AND EXPERIENCE
A1 degree and/or knowledge through a minimum of 3 years of logistics or customer service work experience, preferably in an international and healthcare industry environment;
Good knowledge of Dutch, French and English as well written and spoken;
Knowledge of MS office (Outlook, Word and Excel) application is required;
Working knowledge of CRM systems; e.g. Oracle, SAP, Siebel.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current, executed Hologic Agency Agreement signed by a member of the Talent Acquisition Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent via the Hologic Taleo portal, under these terms or they will not be considered and be will wholly owned by Hologic.”