Kemin Industries Technical Service Manager Monogastric - EU Feed Process and Feed Safety in site, Belgium

Overview

We are looking for a Technical Service Manager who will be the primary point of contact for all technical aspects related to our MillSMART & Safety product portfolio.

The candidate must want to work in an international environment and will be responsible for Kemin’s MillSMART & Safety portfolio in Europe, in close collaboration with the respective Product Manager.

Responsibilities

  • Bridge solutions in terms of wide technical support (for MillSMART & Safety products) between our Sales Force and customers

  • Provide technical training and support to the sales employees

  • Take the lead in the quarterly project reviews for each area and you support the quarterly commercial project reviews in line with the focus grid

  • Provide direct technical support to our customers, distributors and you support critical field projects lead by the sales employees. Identify and prioritize customer product and application needs, manage them and drive execution with your counterparts or Product Manager

  • Interact with the service teams (customer laboratory service and product application development) to secure your projects get all needed technical support

  • Participate in and attend local exhibitions, seminars, training and workshops

  • Translate research findings (i.e. animal trials, field experiences) to technical and sales tools (i.e. technical papers, success stories) together with the aligned product manager, make presentations for customers, symposia and workshops

  • Manage, qualify and provide technical input regarding requests for lab services and applied research projects. Follow up and evaluation of the added value initiated support and services

  • Inform Product Managers on technical issues and competitive info picked up

  • Support to R&D and support registration affairs where needed, by collecting technical information and trial results

  • Be involved in preparation and execution of the marketing strategic plan

  • Communicate and exchange experience with global counterparts

Qualifications

  • University degree in Science

  • More than 5 year experience in a technical/commercial business in Animal nutrition, feed processing, feed safety, agriculture or feed additives, understanding the voice of the feed operators

  • Excellent interpersonal and communication skills are needed

  • Demonstrated success in working with sales teams

  • A high degree of personal motivation, a desire to make an immediate contribution and a sense of urgency

  • Must be fluent in English

Job ID2018-5201

Positions1

CategoryMarketing

Position TypeRegular Full-Time