New Balance Assistant Store Manager - Maasmechelen in Maasmechelen Flemish Brabant, Belgium

• Support and assist the Store Manager in the day to day running of the store

• Contribute to the store profitability on:

  • Ensuring that store KPI’s are achieved or overcome

  • Coordinate all team members to create the best possible balance between service and operations

  • Supervise, train and coach all team

  • Allocates resources and organizes processes to boost the efficiency and productivity in different situations

  • High knowledge of retail KPIs taking decisions aiming to the improvement

  • Analyses the performance of the store (for example, bestsellers, space allocation, etc.) and makes the necessary adjustments to increase productivity and efficiency

  • Amazing customer service model and boosts sales and the experience of the brand, using advanced sales techniques

  • Understands customer expectations and train your team to always reach or exceed their expectations

  • Guides and provides training to all team members in terms of products and seasonal products

  • Co-ordinating rota

  • Minimizes losses implementing, monitoring and tracking all procedures of loss prevention

  • Supports the recruitment, integration, training and development of the store team

  • Carrying out administration tasks

  • Key holder

  • Dealing with enquiries and escalation route for customer complaints

  • Understanding and supporting store operations, policies and procedures

  • Helping train new associates

  • Effective store merchandising

  • Helping organise promotions

  • Co-ordinating deliveries

  • Active member of the retail store carrying out Retail Assistant duties - sales, customer service, stock control.

  • Previous experience in a supervisory position

  • Proven sales experience from a retail environment

  • Reasonable knowledge of numeracy and literacy and excellent verbal communication

iCIMS ID: 14817

Street: Maasmechelen Village - Unit 73

Street 2: Zetellaan 100

External Company Name: New Balance Athletic Shoe, Inc.

External Company URL: