Volvo Group Order Support in Gent (Oostakker), Belgium
The Volvo Truck Order Support is responsible to support the sales organisation (Sales Area, Market Company & dealers) so that orders are specified correctly and planned on the right moment according to the customer demands.
You will be the contactperson between the sales organisation and the GTO for questions concerning the ordering and planning of new trucks. You will give the clients the information requested and be the support for the dealers.
You help the dealers in finding solutions in correspondence with the wishes of the clients.
You support the dealer network concerning planning and product issues in order to reach a good customer satisfaction. This means that you give correct advise to the dealernetwork concerning the standard product offering. You give information concerning delivery lead-times, you support aswell the dealer network in the daily use of the order systems.
You take actions in order to continuously improve and maintain the required competences and apply this optimally in your own organization.
You have a bachelor degree and you have strong communication skills.
You have a very good knowledge of Dutch, English and French.
Good understanding of the sales environment and good understanding of manufacturing and logistics is important.
You are strong in negotiating (offering other solutions to the clients).
You are service minded, highly accurate and have good analytical skills.
You are a teamplayer, have a positive mindset and a can do attitude.
This is a temporary position to start beginning of May until end of December 2018.
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.
The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
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Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran