Aleris Technical Development Engineer in Duffel, Belgium
The field engineer regularly visit key customers and prospects in order to keep appreciation for Aleris’ quality and technical support on a high level. Advise on most suitable products according to the requirements of customers and discuss product properties and capabilities with customers in order to deliver the right quality. The expert function is able to do this for its own product range, but also to a high level for many other product ranges.
Regularly visit key customers and prospects in order to keep appreciation for Aleris’ quality and technical support on a high level
Give technical support to customers based on a detailed level of knowledge on customer processes and general product requirements
Respond in a quick and accurate way on new or changed technical requirements, e.g. new or adapted products or product specifications and assure the fitnesss for use of the product supplied
Lead qualification projects in order to get our product approved by the customer
Initiate improvement projects regarding product properties in collaboration with Product/Process technology and R&D in order to strengthen our supplier position at key customers
Investigate and answer efficiently claims related to processing issues at the customer
Evaluate properties of competition material in order to define potential for our product portfolio
Monitor ongoing Aleris R&D activities for relevant customers/product groups
Offer technical support to Marketing regarding product related market communications
Participate in relevant conferences and trade shows
Active participation in the portfolio management teams
Civil or Industrial Engineering degree
Specialised knowledge about a wide range of products produced in the plant, allowing to propose the best choice for the customer
In depth knowledge on process capabilities of the plant allowing maximum exploitation to satisfy the need of the customer
Good knowledge on all supplied markets, very good for strategic products also outside the own product segments
Detailed knowledge of product requirements for a wide range of customers
Detailed knowledge on customer processes, esp strategic products, which allows us to make the best product choice for the customer and the plant
Knows and uses systems in the plant to a high detailed level: CICS, study and claim database, Oracle, MES, CRM,
Has knowledge of quality techniques, such as FMEA, MSA, PPAP, APQP
Has a detailed knowledge of international standards for Aluminium products
Fluent in English, Dutch, German.
Persistency, result oriented, analytic thinking skills
Very good communication skills and convincing power
A dynamic and changing international environment where initiative is much appreciated.
Candidates with the right skills and experience can expect a competitive salary package.
Training and growth opportunities matching personal interests/needs and capacities.
External Company URL: www.aleris.com