Aleris Technical Development Engineer in Duffel, Belgium

The field engineer regularly visit key customers and prospects in order to keep appreciation for Aleris’ quality and technical support on a high level. Advise on most suitable products according to the requirements of customers and discuss product properties and capabilities with customers in order to deliver the right quality. The expert function is able to do this for its own product range, but also to a high level for many other product ranges.

  • Regularly visit key customers and prospects in order to keep appreciation for Aleris’ quality and technical support on a high level

  • Give technical support to customers based on a detailed level of knowledge on customer processes and general product requirements

  • Respond in a quick and accurate way on new or changed technical requirements, e.g. new or adapted products or product specifications and assure the fitnesss for use of the product supplied

  • Lead qualification projects in order to get our product approved by the customer

  • Initiate improvement projects regarding product properties in collaboration with Product/Process technology and R&D in order to strengthen our supplier position at key customers

  • Investigate and answer efficiently claims related to processing issues at the customer

  • Evaluate properties of competition material in order to define potential for our product portfolio

  • Monitor ongoing Aleris R&D activities for relevant customers/product groups

  • Offer technical support to Marketing regarding product related market communications

  • Participate in relevant conferences and trade shows

  • Active participation in the portfolio management teams

  • Civil or Industrial Engineering degree

  • Specialised knowledge about a wide range of products produced in the plant, allowing to propose the best choice for the customer

  • In depth knowledge on process capabilities of the plant allowing maximum exploitation to satisfy the need of the customer

  • Good knowledge on all supplied markets, very good for strategic products also outside the own product segments

  • Detailed knowledge of product requirements for a wide range of customers

  • Detailed knowledge on customer processes, esp strategic products, which allows us to make the best product choice for the customer and the plant

  • Knows and uses systems in the plant to a high detailed level: CICS, study and claim database, Oracle, MES, CRM,

  • Has knowledge of quality techniques, such as FMEA, MSA, PPAP, APQP

  • Has a detailed knowledge of international standards for Aluminium products

  • Fluent in English, Dutch, German.

  • Persistency, result oriented, analytic thinking skills

  • Very good communication skills and convincing power

  • A dynamic and changing international environment where initiative is much appreciated.

  • Candidates with the right skills and experience can expect a competitive salary package.

  • Training and growth opportunities matching personal interests/needs and capacities.

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