Willis Towers Watson Team Leader Client Services – Zellik in Brussels, Belgium

Team Leader Client Services – Zellik

Date Posted: December 5, 2017


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

The Business

Willis Towers Watson Belgium (Gras Savoye Belgium and Gras Savoye Consulting (Belgium)) is part of the Willis Towers Watson group. Every day, our 250 associates commit themselves to delivering service excellence to both local and international clients. Thanks to its regional offices in Liège, Brussels, Zellik, Hasselt and Kortrijk (Courtrai), Willis Towers Watson Belgium remains close to its clients-entrepreneurs. Learn more at willistowerswatson.be.

Within the context of the steady development of its activities, Willis Towers Watson Belgium is looking for a talented Team Leader Client Services (m/f) for its office in Zellik .

The Role

Your mission

  • You coordinate the workstreams and distribute the workload of the client services team, a team of 7 client officers who are the commercial, technical and administrative support of the EB Consultants and our clients.

  • You support the client services team with your technical knowledge regarding employee benefits to improve our services to our EB clients.

  • You detect opportunities to improve workstreams and increase efficiency and implement them throughout the client services team.

  • You provide encouragement and support in the personal development of the team members.

  • You communicate the team goals and challenge the team to successfully achieve the goals.

  • Besides having the lead of the client services team, you will be appointed as client officer for a specific number of key clients.

  • You have the necessary commercial skills to be the first point of contact for a specific number our EB clients.

  • You participate in local and/or international projects where your input represents our way of working thanks to your insights on the local EB market and practices.

The Requirements

Your profile

  • Education :Bachelor or Master’s Degree (Business, Mathematics, Insurance etc.)

  • Experience :Experience in EB products (broker, insurance company etc.) is a plus

  • Linguistic knowledge :You are bilingual in French and Dutch and have a good knowledge of English

  • Other skills :You are conscientious, proactive and well-organised. You are a good motivator and enjoy giving support to colleagues. You are passionate about teamwork and like to encourage team members to improve their skills. Continuously improving the internal workstreams and teamwork to give the best possible service to clients and colleagues is your main driver.

Your challenges

  • You aspire to the highest degree of integrity

  • You share our philosophy of disseminating and augmenting knowledge

  • Collaboration and team spirit are your keywords

  • You wish to constantly learn and develop yourself in an ambitious environment

  • You contribute to our entrepreneurial culture and result orientation

  • You are an ambassador for our company

Our offer

  • Competitive salary with many fringe benefits (bonus, group insurance, health insurance, meal vouchers, company car etc.) as a function of your knowledge and experience

  • Development opportunities

  • Dynamic and international work environment

  • Open and collegial working atmosphere where dialogue and respect are key

Can you see yourself in this position and in our corporate culture?

Then we look forward to meeting you!


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Employee Type:Regular Full-Time

  • Location:Brussels, Brussels, BE

  • Experience:N/A

  • Date Posted:December 5, 2017