IHG Night Auditor - Crowne Plaza Brussels Airport in Brussels, Belgium

Description:

There’s nothing complicated

about dealing with business people.

They’re just people. Doing business.

By day, international marketing superhero. By night: fluffy bath robe and a box

set.

Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly

missing his cats. The early riser, who’s first in the gym. The sales team

preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza

Hotels and Resorts, we embrace the new world of business and understand that

Modern business travellers want a hotel (and a hotel team) that understands and

supports them, helping at every turn.

JOB DESCRIPTION

The moment a guest steps

into one of our hotels, they walk into a genuinely memorable experience. As a

Front Desk Agent, you’ll not only be the person they rely on to handle

transactions, offer local insights and anticipate every detail of a

friction-free experience. You’ll also create the warm atmosphere that makes our

guests feel at home in any location.

Your day-to-day:

  • Register androom all arrivals according to procedures

  • Maintaincashier float and ensure an accurate daily report of all money received

  • Perform auditbalances and prepare all works for audit

  • Check nightreport, prepare morning report & prepare all necessary forms for guestarrivals

  • Post charges tothe guest accounts that have not been posted or were incurred on the nightaudit shift

  • Verify accountpostings & balances

  • Assist in RoomService-service

  • Ensure securitytours are done as per safety procedure

  • Maintain highstandards of the hotel with particular regard to the importance of IHG Loyalty

  • Follow theEnd-of-day/Night Audit checklist

  • Run end of dayprocess in PMS

Qualifications

WHAT WE OFFER

We’ll reward all your hard work with a great salary

and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all

families, all our individual team members share some winning characteristics.

As a team, we work better together – we trust and support each other, we do the

right thing and we welcome different perspectives. You need to show us you

care: that you notice the little things that make a difference to guests as well

as always looking for ways to improve.

JOIN OUR TEAM

So go on - show us how your passion and personality

are the perfect fit to deliver memorable experiences to our guests.

Job: Reception

Location: Belgium-Brussels

Requisition ID: BRU000094