Volvo Group Product Specialist CareTrack in Brussel, Belgium

Would you like to maintain and expand our CareTrack Services? CareTrack is the core Volvo CE Telematics platform; it is well established in the market and in the Volvo CE organization. But the CareTrack Services only stay available through dedicated team work.

We are looking for a Product Specialist to join our team to ensure that CareTrack becomes available on Volvo CE’s new machines and in selected new markets. The Product Specialist is also driving enhancement initiatives and cost reductions for the existing CareTrack services.

As Product Specialist you are responsible to define business requirements into new machine projects, and to startup new change requests and projects on the CareTrack platform. Furthermore you provide telematics expertise and perform the end-to-end business acceptance testing in these projects.

You are a member of the Telematic Services team. The position is based either in Eskilstuna, Sweden or Brussels, Belgium.

Main Tasks/ Responsibilities / Authorities :

  • Defining telematics business requirements into new machine projects

  • Actively drive cost reduction and control costs to ensure profitability of the product

  • Thoroughly understand the information available in CareTrack and how it is used

  • Defining business requirements for change requests and product developments

  • Collaborating with the Product Manager to prioritize the resulting developments and enhancements

  • Secure that product change(s) are listed, documented, communicated and evaluated

  • Represent product ownership in development and implementation projects, secure that all necessary business requirements are included, support with business knowledge, support test setups.

  • Performing the end-to-end business acceptance testing for product changes, market extensions and new product platforms

  • Create /improve processes where needed

  • Ensure together with Technology, Volvo Group Connected Solutions and IT units and other internal/ external suppliers that the product is developed according to the set objectives.

  • Collaborate with Global Competence Development team for product training activities towards the regions and dealers/customers when relevant.

  • Track and identify product defects and issues with Product Support team take action(s) to solve issues

  • Keep an efficient communication with the relevant entities across Volvo CE organization.

Required knowledge & experience:

Education/Professional Qualifications required for the position:

  • Degree in Engineering, IT or equal by experience

  • Experience with innovative hi-tech products in the heavy equipment industry, IT, telematics or aftermarket area is a plus

  • Experience to work in geographically diverse cross-functional teams is a plus

  • Fluent English (spoken/written) required

  • Willing to travel occasionally

Key skills for the position:

  • Persistent driver of topics, contribute to a team result

  • Passion for the product

  • Customer oriented

  • Have the ability to deliver against set targets and a “can do” attitude

  • Eye for detail and accuracy

  • Ability to establish and develop relations with other units within Volvo CE, partners and customers

What can Volvo Construction Equipment offer you?

You will have the opportunity to work with highly skilled colleagues in a global environment. You will have interesting challenges. You will have the opportunity to develop both on professional and personal level. You will work in close collaboration with various stakeholders and our executive management team. If you are a person that is flexible, who sees challenges as positive and is ready to take action, then we want to hear from you!

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

With Volvo Construction Equipment , one of the world’s leading providers of products and services to the construction industry under the brands Volvo, SDLG and Terex Trucks, you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

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Volvo Construction Equipment





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Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran