BCD Travel Travel Consultant in Zwijndrecht, Belgium
Requisition #: BE 5880-13191
Position Type: Full Time - Contract
Work Countries: Belgium
Work Cities: Zwijndrecht BE
Where will your career take you?
We are looking for reinforcement. Join our team today and help our clients travel smart and achieve more.
Business Travel Consultant
Full time - Zwijndrecht
MARINE : No sea too high, no harbor too far. There is no other transportation that needs a higher level of expertise than the transportation of marine personnel. Every possible harbor city all over the world is a potential destination for the international shipping and cruise ships, from offshore to mud-barges. This all requires a travel expert that reaches further than just an airplane ticket.
The travel consultant is responsible for handling daily incoming reservation requests by phone or mail. They are the first point of contact for active travel consultation towards the business customers, providing travel details and up-selling of related products and this within the guidelines of BCD Travel and to meet the needs of the customers.
Your focus will be
Handle incoming travel requests (mail, phone, etc…), making bookings with the systems and within the rules and regulations of BCD Travel.
Reservation and follow up of client files using different GDS systems.
Provide travel offers and general travel advice towards travelers within customers travel policy.
Active (up)selling and cross selling of different BCD Travel products.
Give feedback on daily operational processes and commercial relationship with customer.
Dispatch administrative tasks to the service concerned and follow up if necessary.
Bachelor degree in tourism or experience in business travel.
Minimum of 2 years of experience as a Business Travel Agent.
Good language skills spoken and written in English and Dutch.
Good knowledge of the BCD business processes, GDS systems : Amadeus, @tlantis, and services.
Customer service minded
Stress resistant, keep balance between quantity and quality
Positive and open minded attitude
Working hours: from 8h00-18h00 with 45 minutes lunch break.
08h00 - 16h15
08h30 - 16h45
09h00 - 17h15
09h45 - 18h00
What we offer you
This is an exciting opportunity within an international company. You'll be working with a great team of colleagues. And we offer you a competitive salary, training, career development and a dynamic working environment.
How to apply Is this your next career move? Don't wait any longer. Click ‘Apply here' to create your online profile in our job portal and upload your CV and cover letter. If you have any questions regarding this position please contact firstname.lastname@example.org at mailto:Inge.email@example.com .
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Field of Interest Category: Travel Operations
Percent of Travel: 0%
Languages Required: Dutch