MasterCard Director, Market Product Management in Waterloo, Belgium

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Market Product Management


MasterCard Enterprise Security Solutions (ESS) develops and delivers world-class risk and security products & services for MasterCard customers across the globe. As part of this organization, the ESS Europe team leads the go-to-market plan for authentication products which will be important for our customers to meet the requirements of the Payment Service Directive 2 (PSD2), specifically the Regulatory Technical Standards (RTS) on Strong Customer Authentication.

The ESS Europe team in looking for a Director Market Product Management Authentication to:

Execute MasterCard€™s authentication strategy across the region

Provide expert knowledge to banks, merchants, processors (including Access Control Servers) on how to optimize authentications in view of regulatory changes (PSD2 RTS)

Drive revenues by helping the account teams sell our authentication product, including preparing proposals, presenting our solutions, coordinating implementations.

Are you motivated to drive market change?

Do you excel at analyzing customer requirements and identifying opportunities to sell our authentication products?

Do you have a passion for enabling simple yet secure consumer payment experiences?

Do you have the skills to explain the benefits of complex products in the context of regulation to demanding customers?

Are you able to quickly understand technology and fast changing market environments?

Are you a great team player?


Partner with regional management, CAM€™s, TAMs, market development & product sales, develop and execute the authentication strategy and product sales activities within the region for ESS Authentication.

Support the development and implementation of regional pricing strategies.

Work with sales teams to develop and grow issuer penetration of ESS Identity Solutions products, including the preparation of proposals for our authentication and fraud products (including Identity Check Mobile, Identity Check Program, Decision Intelligence, ABU).

Clearly articulate the ESS Identity Solutions value proposition for our customers, including banks, merchants and digital partners, so it can be clearly understood and communicated by customer facing teams.

Explain our authentication products in the context of PSD2 RTS to banks, at conferences, during webinars.

Drive development of appropriate marketing collateral, training materials and other activities to advance the capabilities of downstream market and account teams.

Serve as €˜ambassador€™ for ESS Identity Solutions within the region socializing the vision and strategy with key internal and external stakeholders.

Develop reporting, analytics and presentations to Senior and Executive Management within the region and ESS Identity Solutions.

Lead business reviews in conjunction with the region and Global ESS Identity Solutions team.

Establish processes for ensuring market requirements specific to consumer authentication are captured and communicated routinely to global product development team

Responsible for the development and communication of regional innovations as agreed to with the region and ESS Identity Solutions product development teams

All About You

Significant relevant business experience with demonstrated success in driving business results

Strong passion for and expertise in authentication, mobile products, technology and e/m-commerce

Experience in strategy and in product marketing and commercialization roles strongly preferred

Credit card and emerging payment industry experience preferred

Sound business judgment with established conceptual thinking and analysis skills

Excellent organizational skills; project delivery and project management experience working with regional market teams

Superior communications, presentation and interpersonal skills

Strong ability to interact with and influence, build consensus and influence across a variety of internal business units and levels of leadership

Self-motivated with a proven track record of delivering success while operating within a team environment

Bachelor€™s degree required, Advanced degree or MBA a plus

Position requires up to 20% travel

Fluency in English required, any additional European language is an asset


Equal Opportunity Employer
Requisition ID: R-55214