Schneider Electric Service Solutions Sales UPS and Datacenters (APC by SE) in Capital Region Brussels, Belgium

Service Solutions Salesis accountable for the promotion and sale of a broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer’s site. Also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions. This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. Develops new sales opportunities and addresses and services the needs of established accounts. Utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. Creates FS Service proposals, and close them facing the customer.

He/she interacts with the account manager from the BUs, and also with FS Internal Sales and FS Operational Marketing.

He/she will have to increase the mix of Service Plans sales as a top priority

Essential Responsibilities:

  • Develops account profiles and executes the sales plan.

  • Applies market and account skills necessary for dealing with specific target audiences.

  • Identifies and contacts potential customers or prospects, either existing or new.

  • Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)

  • Utilizes BFO (Salesforce.com) for sales funnel management.

  • Provides monthly forecasts andsummaries in a timely manner.

  • Participates in the preparation of analysis and reports on field service performance.

  • Prepares sales quotations and proposals, including any activity that has to be outsourced, in respect of FS expected margin.

  • Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.

  • Is “feeding” the Field Services Marketing leaders with Offers feedback and needs

  • Educates customers on all SE products and services

  • Provides mentoring, coaching and guidance to other sales employees

  • Coordinates and/or attends trade shows and marketing/sales seminars as needed

Skills Required:

Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.

Excellent verbal and written communication skills including C-level customers

Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.

Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.

Education: The successful candidate should have a Masters degree (Technical) or equivalent work experience and (at least 3 years) technical sales experience.

Primary Location: BE-Brussels-Capital Region-Brussels

Schedule: Full-time

Unposting Date: Ongoing

Req ID: 003EPU