Alcatel-Lucent Nuage Networks 4LS Customer Engineer in Antwerp, Belgium
Nuage Networks (www.nuagenetworks.net) is a Nokia venture and technology leading in Software Defined Networking (SDN) and Policy-Driven Network virtualization and abstraction.
We are looking for people who will engage as Customer Engineer, in customer related technical issues with a clear focus on in-depth technical troubleshooting in various Nuage SDN solutions, cloud and SDVPN eco system components.
Part of this, you will collaborate and challenge on daily basis with internal/external senior personnel in your own area of expertise to drive resolution of customer encountered issues.
In this role you will be
Analyzing customer/field technical issues related to cloud computing and networking, Nuage Networks Virtualized Cloud Services (VCS) platform and SDVPN technologies.
Troubleshooting complex customer or lab encountered systems deficiencies and provide root cause analysis on the perceived anomalies.
Actively interacting with R&D (design/test) and product line management in addressing customer encountered issues
Proficiently interacting with global scale customer accounts and support
Proposing and evaluating alternative solutions to solve customer problems at hand.
We are looking for software engineers that meet the following criteria :
Engineering Master degree in Information or Computer Science / Telecommunications / Electronics
Ability to quickly and continuous learn various emerging technologies related to cloud computing, orchestration and networking
Mastering or willing to obtain any/all of the following skills: Linux and IP networking (TCP/IP and related), Hypervisor technology KVM/VmWare
Ability to work with or quickly acquire knowledge in any of the programming (C/C Java, Python, Go,) and/or scripting languages (bash, ) and or database programming (MySQL) and clustering
Being confident programming language agnostic
Hands-on technical experience on LAN / WAN / SDVPN, Network protocols
Understanding Virtual Private Network solutions and OSPF, BGP, XMPP, Routing/Switching protocols
Understanding cloud orchestration OpenStack / Kubernetes a.o.
Experience with / Ambition to working in international context
Strong communication skills in English
Job: fALU Software Development
Primary Location: Europe South-Belgium-Belgium-Antwerp
Req ID: 17000007HN