Alcatel-Lucent Nuage Networks 4LS Customer Engineer in Antwerp, Belgium


Nuage Networks ( is a Nokia venture and technology leading in Software Defined Networking (SDN) and Policy-Driven Network virtualization and abstraction.

We are looking for people who will engage as Customer Engineer, in customer related technical issues with a clear focus on in-depth technical troubleshooting in various Nuage SDN solutions, cloud and SDVPN eco system components.

Part of this, you will collaborate and challenge on daily basis with internal/external senior personnel in your own area of expertise to drive resolution of customer encountered issues.

In this role you will be

  • Analyzing customer/field technical issues related to cloud computing and networking, Nuage Networks Virtualized Cloud Services (VCS) platform and SDVPN technologies.

  • Troubleshooting complex customer or lab encountered systems deficiencies and provide root cause analysis on the perceived anomalies.

  • Actively interacting with R&D (design/test) and product line management in addressing customer encountered issues

  • Proficiently interacting with global scale customer accounts and support

  • Proposing and evaluating alternative solutions to solve customer problems at hand.


We are looking for software engineers that meet the following criteria :

  • Engineering Master degree in Information or Computer Science / Telecommunications / Electronics

  • Ability to quickly and continuous learn various emerging technologies related to cloud computing, orchestration and networking

  • Mastering or willing to obtain any/all of the following skills: Linux and IP networking (TCP/IP and related), Hypervisor technology KVM/VmWare

  • Ability to work with or quickly acquire knowledge in any of the programming (C/C Java, Python, Go,) and/or scripting languages (bash, ) and or database programming (MySQL) and clustering

  • Being confident programming language agnostic

  • Hands-on technical experience on LAN / WAN / SDVPN, Network protocols

  • Understanding Virtual Private Network solutions and OSPF, BGP, XMPP, Routing/Switching protocols

  • Understanding cloud orchestration OpenStack / Kubernetes a.o.

  • Experience with / Ambition to working in international context

  • Strong communication skills in English

Job: fALU Software Development

Primary Location: Europe South-Belgium-Belgium-Antwerp

Schedule: Full-time

Req ID: 17000007HN