BCD Travel Travel Consultant in Aalst, Belgium

Travel Consultant

Requisition #: BE 5880-13188

Position Type: Full Time - Contract

Work Countries: Belgium

Work Cities: Aalst BE

Job Description:

Where will your career take you?

We are looking for reinforcement. Join our team today and help our clients travel smart and achieve more.

Business Travel Consultant

Full time - Aalst

The travel consultant is responsible for handling daily incoming reservation requests by phone or mail. They are the first point of contact for active travel consultation towards the business customers, providing travel details and up-selling of related products and this within the guidelines of BCD Travel and to meet the needs of the customers.

Your focus will be

  • Handle incoming travel requests (mail, phone, etc…), making bookings with the systems and within the rules and regulations of BCD Travel.

  • Reservation and follow up of client files using different GDS systems.

  • Fare proposals.

  • Provide travel offers and general travel advice towards travelers within customers travel policy.

  • Active (up)selling and cross selling of different BCD Travel products.

  • Give feedback on daily operational processes and commercial relationship with customer.

  • Dispatch administrative tasks to the service concerned and follow up if necessary.

Your profile

  • Bachelor degree in tourism or experience in business travel.

  • Minimum of 2 years of experience as a Business Travel Agent.

  • Good language skills spoken and written in English and Dutch.

  • Good knowledge of the BCD business processes, GDS systems : Amadeus, @tlantis, and services.

  • Team player

  • Commercial attitude

  • Customer service minded

  • Stress resistant, keep balance between quantity and quality

  • Accurate

  • Positive and open minded attitude

  • Flexible

Other

Working hours: from 8h00-17h00 with 1h lunch break between 12h00 and 13h00.

What we offer you

This is an exciting opportunity within an international company. You'll be working with a great team of colleagues. And we offer you a competitive salary, training, career development and a dynamic working environment.

How to apply Is this your next career move? Don't wait any longer. Click ‘Apply here' to create your online profile in our job portal and upload your CV and cover letter. If you have any questions regarding this position please contact iris.hanot@bcdtravel.be at mailto:Inge.vanlitsenborgh@bcdtravel.be .

And to stay informed about new career opportunities at BCD Travel

Create a job agent to be the first to hear about interesting opportunities in the future.And don't forget to follow us on Linkedin too where we post regularly. This position is not open to third-party recruiters.

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Field of Interest Category: Travel Operations

Shift:

Percent of Travel: 0%

Relocation: No

Languages Required: Dutch

English